Support for Shopify, WooCommerce and Bol.com order excel files

Our customers use lots of different e-commerce platforms. All of those platforms have an option to download the orders as an excel file. But every excel file is different and our platform expects the excel file to be in a specific format. This means that you have to download the orders excel file from your platform, change the structure so that it’s processable for Routetitan and then upload it to a Routetitan project. This usually takes a few minutes every time but we want to help our customers speed up that process.

We can’t add support for all e-commerce platforms in a single release but we’ve picked the three most requested e-commerce platforms (Shopify, WooCommerce and Bol.com) and added support for their standard order excel file structure. You can now upload the downloaded standard excel file to a Routetitan project without changing the file structure. This will help you plan your routes even faster.

Feel free to reach out to us at support@routetitan.com and let us know about the e-commerce platform you use and want us to support in the future.

Route start webhook event

Webhooks are important to our customers and their developers. Important actions take place when a webhook event is received. For example when receiving the webhook stop completed the recipient can be notified that their shipment has been delivered successfully.

A much requested webhook event is “Route start”. The name describes the event clearly, the webhook event is fired as soon as the driver actually starts the route via the Driver App. You can use this webhook to send a notification to the recipient about the estimated ETA. Or do something else, depending on your organization's needs and the promise to the recipient.

Fixes and improvements