It is usually a good idea to know your options for freight shipping. Unfortunately, not every freight cargo will require the same procedure, and you may need to use specialized services depending on your industry. Inside delivery is one of these unique services. However, before choosing inside delivery as a shipping option, it is crucial to understand inside delivery and threshold delivery in this industry.

ismael-paramo-tnVdQGmWtb0-unsplash

It is usually a good idea to know your options for freight shipping. Unfortunately, not every freight cargo requires the same procedure, and you may need to use specialized services depending on your industry. Inside delivery is one of these unique services. However, before choosing inside delivery as a shipping option, it is crucial to understand inside delivery and threshold delivery in this industry.

A Complete Guide To The Inside Delivery

When it comes to scheduling challenges and missed deadlines, forward and backward scheduling is the two most important strategies. Poor scheduling can lead to workplace stress, low productivity, and customer problems. To provide top-notch customer service, you need to streamline workflow within your company. This article discusses how forward and backward scheduling approaches can help you achieve your goals. Finally, let us start with the scheduling system definition in the operations management system.

thestandingdesk-wJLwq637lOw-unsplash

Forward and Backward Scheduling Approaches: Which One is Better?

Fleet managers need to track vehicles, equipment, and machinery to ensure their safety and know where they are. For example, you may want to know how fleet tracking works, whether you already have a fleet management business or are new. This article teaches how a GPS tracker for commercial trucks works and what data it may provide to your company.

kendall-henderson-Pj6TgpS_Vt4-unsplash

Fleet Tracking 101 + All About Commercial Truck GPS Tracking

Managing a fleet has many moving components, which can take a long time to deal with manually. Fortunately, fleet dispatch software is available to help alleviate the stress and increase the chances of success in the delivery business. This article explains what a dispatcher does and provides the best dispatching tips to employ in your company.

iwona-castiello-d-antonio-6OcVutACxyU-unsplash

All About Fleet Dispatch + 20 Dispatching Tips

Every business must provide outstanding service to establish client loyalty, which requires improving order accuracy. Delivering the wrong order creates a poor experience for the customers. An unfavorable encounter may turn away more than half of the businesses' customers. In this article, you learn how to increase order accuracy and provide a better experience for your customers.


petrebels-JwMGy1h-JsY-unsplash

18 Proven Ways to Increase Order Accuracy

Load planning can reduce overhead and fuel costs, improve delivery capacity, and increase profit margin. To load your trucks and vehicles efficiently, you must consider several things. First, however, figuring this out on your own can take a long time. You may delay your staff or damage the products you are transporting. This article discusses how you load and offers excellent tips on load planning & route optimization process, so you arrange loads efficiently.

jake-nebov-l_Z5M0Qwt-s-unsplash

Load Planning & Route Optimization + 10 Tips to Choose the Best Solution

Modern businesses determine their need to manage the supply chain effectively. They need to understand how inbound and outbound logistics affect the supply chain. Inbound logistics entails storage, transportation, and delivery of raw materials. Outbound logistics focuses on transporting products to end customers. For the supply chain network to succeed, both inbound and outbound logistics must function together. This article discusses all you need to know about outbound vs. inbound logistics and offers seven proven ways to improve them

barrett-ward-5WQJ_ejZ7y8-unsplash

Modern businesses determine their need to manage the supply chain effectively. They need to understand how inbound and outbound logistics affect the supply chain. Inbound logistics entails storage, transportation, and delivery of raw materials. Outbound logistics focuses on transporting products to end customers. For the supply chain network to succeed, both inbound and outbound logistics must function together. This article discusses all you need to know about outbound vs. inbound logistics and offers seven proven ways to improve them.

A Complete Guide to Outbound vs. Inbound Logistics

anirudh-wKeZstqxKTQ-unsplash

Any good manager wants to lower the company's current expenses. One of the main expenses in this chain comes from packaging. However, when the supply chain evolves, rising consumer demand for more sustainability, among other factors, can raise the cost of packaging supply. This article is a complete guide to reducing packaging costs to save money and, at the same time, respect the environment.

The Complete Guide to Reduce Packaging Costs + 10 Tips for Reduce Packaging Cost

sticker-mule-7R5BVXsWJYM-unsplash-f

Customers of online retailers rarely look at a packing slip and automatically recycle it. They buy online, receive a receipt through email, and possibly even have access to the whole purchase history. However, many shipping companies still use packing slips as part of the packing process. What is a packing slip and how does it work? Let us look at the packing slip and its importance for retailers and consumers.

What is a Packing Slip | All You Need to Know About Packing Slips

A considerable amount of ordered items online return. Some online shops make the return process difficult for consumers to eliminate returns. But, on the other hand, most customers say they would buy again if the returns process were easy. Therefore, it is essential to allow returns to keep customers coming back. The returns management process is one of the most critical aspects of every business, so let us get to it in detail.

bench-accounting-MGaFENpDCsw-unsplash

The Returns Management Process + 6 Easy Ways to Improve it

More than 70 percent of customers worldwide prioritize an excellent shipping experience. However, delivering such a memorable experience has become much more difficult for online stores and companies in different sectors. Investing in shipping logistics that satisfy customers expectations is an important step in every business. This article discusses types of logistics and the most efficient shipping and receiving system for businesses.


norbert-kundrak-rzo_9LqreC0-unsplash

More than 70 percent of customers worldwide prioritize an excellent shipping experience. However, delivering such a memorable experience has become much more difficult for online stores and companies in different sectors. Investing in shipping logistics that satisfy customers expectations is an important step in every business. This article discusses types of logistics and the most efficient shipping and receiving system for businesses.

All About Shipping Logistics + 15 Ways to Optimize Shipping Logistics

Using the proper methods for supply scheduling helps reducing costs, improving performance and increasing customer satisfaction. On the other hand, small inefficiencies in logistics scheduling cause high costs and delays to standard operations. If you want to know what is a logistics plan and what benefits it has for your business, keep reading this article.


maksym-tymchyk-jm70AzcV5AQ-unsplash

Using the proper methods for supply scheduling helps reducing costs, improving performance and increasing customer satisfaction. On the other hand, small inefficiencies in logistics scheduling cause high costs and delays to standard operations. If you want to know what is a logistics plan and what benefits it has for your business, keep reading this article.

All About Logistics Scheduling + 6 Benefits of Logistics Plan

Businesses always look for successful route managing techniques for delivering orders or providing services in various locations. Route management covers routes with multiple stops in the shortest distance. It also includes fleet routing and planning with other variables. Managing delivery routes as effectively as possible saves time, reduces fuel costs, and increases efficiency. Read this route management 101 to get all your business needs.

Route Management 101 | Everything About Fleet Routing

Every delivery scheduling process should deal with all supply chain operations and customer demands. Businesses can solve the issues more quickly and prevent possible delays. Shipping scheduling improves the overall efficiency of operations and plays a significant role in customer satisfaction. This article talks about scheduled delivery meaning and challenges of shipping scheduling in operational processes.

packages-6153947_1280

All About Shipping Scheduling + Challenges of Scheduling Deliveries

The global logistics industry is continually evolving, and time-sensitive shipping is in high demand worldwide. Shippers and clients benefit from today's technologies. Accuracy improves when such technologies are used to track shipment locations and estimated delivery times. This article explores how organizations may improve their shipping accuracy and delivery processes by using technology.

lucian-alexe-afDu-GuxjjM-unsplash

All About Shipping Accuracy + The Best Tips on Accurate Delivery

The Traveling Salesman Problem is a famous challenge in computational mathematics. It considers a set of locations and aims to find the shortest route visiting every one of them, then returning to the starting point. This article discusses the history and applications of the Traveling Salesman Problem and the best approach to deal with it for making the best decision in real life.

navigation-g3af1fb205_1280

All About the Traveling Salesman Problem and TSP Delivery

store-g6d21d4afa_1280

Every business that stores goods to sell them needs warehouse management techniques. The business may purchase land, lease a facility, hire staff and buy equipment for its warehouse, but it is much more! Proper warehousing determines how successful a business can function. Some businesses are stuck with low profits, high operating and logistics costs, ineffective leadership, or poor performing staff. This article is a complete guide on how to manage a warehouse and warehouses picking optimization to solve all these problems.

Guide on How to Manage a Warehouse

It is essential to find the best truck route to make deliveries for fleet managers and truck drivers. Route planning is beneficial for truck drivers, but it is critical for commercial fleets. 

Truck route planning decreases distances and cuts down fuel and costs. It also increases the productivity of the delivery and trucking business. This article gives you all you need to plan the truck route optimization process.

Sources

Truck-Route-Planning-2

Truck route planning cuts down transportation, fuel, and maintenance costs. It helps to increase productivity. This article gives you all the need for route planning and truck route optimization process.

What is Truck Route Planning  & The Best Commercial Truck Routing Software

Do you have any problem keeping up with your warehouse operations? People usually feel trapped doing the same processes with the same systems in the same way, but this does not have to continue. The solution is a warehouse receiving process checklist and report. 

Everyone can use the warehouse audit to evaluate the operations and spend the limited time of warehouse management in the best way. This warehouse audit guide provides you with concepts and means to evaluate the operations and identify the most impactful opportunities.

warehouse-audit

Warehouse Audit Guide, Complete Inventory Audit Checklist

Last-mile deliveries are on the rise, and so are delivery failures due to lost or stolen packages. What can you do to protect your customers and delivery partners and your reputation for reliability? Electronic proof of delivery is a convenient and effective way to deliver accountability and visibility in the last mile. App-enabled proof of delivery enables every member of the delivery chain to verify a successful handoff without messy paperwork or phone calls. Ready to learn more about what e-POD can do for your business? Keep reading!  

Er is een enorme groei aan zogeheten last-mile leveringen. Maar met deze groei neemt ook het aantal mislukte leveringen toe, doordat meer pakketten kwijtraken of worden gestolen. Wat kun je doen om klanten, leveringspartners én de reputatie van je bedrijf te beschermen tegen mislukte leveringen? 

Door middel van een een elektronisch bewijs van levering (e-POD) kun je verantwoording en zichtbaarheid in de last-mile leveren. Een in-app bewijs van levering is een handige en effectieve manier om een levering van begin tot eind soepel te laten verlopen, zonder een rompslomp aan papierwerk of overbodige telefoontjes. Zo weet ieder lid van de leveringsketen zeker dat een opdracht succesvol is uitgevoerd. Meer weten over hoe e-POD jouw bedrijf kan helpen? Lees verder! 


routetitan_tracking

Last-mile delivery customers demand reliability and accountability. Reduce package thefts, increase visibility and enhance your customers’ experiences with electronic proof of delivery. 

Door middel van een een elektronisch bewijs van levering (e-POD) kun je verantwoording en zichtbaarheid in de last-mile leveren. Een in-app bewijs van levering is een handige en effectieve manier om een levering van begin tot eind soepel te laten verlopen, zonder een rompslomp aan papierwerk of overbodige telefoontjes. Zo weet ieder lid van de leveringsketen zeker dat een opdracht succesvol is uitgevoerd. Meer weten over hoe e-POD jouw bedrijf kan helpen? Lees verder! 

The importance of proof of delivery in the last mile

Waarom ontvangstbewijs in de last-mile zo belangrijk is 

“Where is my order?” The ability to answer this question quickly and accurately is your key to managing customers’ last-mile delivery expectations. In this article, I’ll explain how you can use automated alerts and real-time tracking to keep your customers informed, improve their delivery experience and save time and money.


routetitan_notification_template

Discover how automated messaging and on-demand tracking deliver the convenience and reassurance your last-mile delivery customers expect.

How to keep your customers in the loop with delivery notifications and live tracking

Businesses large and small are under pressure to meet  growing demand for last-mile delivery. Meeting that demand while preserving your margins depends on achieving delivery efficiencies. Major carriers use sophisticated route optimization systems to deliver at scale. Now, you can access those efficiencies with Routetitan’s affordable, easy-to-use, off-the-shelf solution. Here’s how.

routetitan_platform

In this guide, we show how routing software helps solve obstacles that last-mile delivery teams face daily. Planning routes, managing deliveries, and more.

How to manage last-mile deliveries using Routetitan’s all-in-one routing platform

The COVID-19 health crisis triggered a shockwave of changes in commercial and consumer behavior. Many people changed their social and purchasing behaviors nearly overnight. Manufacturers and retailers are still catching up with these shifts in demand and the pressure it is placing on their supply chains. As many brands scrambled to reach customers through new channels, last-mile package delivery has reached never before seen volumes. 

Sinds het begin van de COVID-19-pandemie is het aantal last-mile leveringen over de hele wereld gestegen. Supply chain-analisten, lokale en internationale bezorgdiensten rapporteren recordstijgingen in het leveringsvolume. De wereld verschuift naar een leveringsmodel tot aan de deur.

But will the increase in demand for home delivery last? What does the future hold for last-mile delivery? We take a  look at the latest numbers to find out. 

Zal de trend naar thuisbezorging de pandemie overleven? Wat brengt de toekomst voor last-mile leveringen?

dhl-courier-van

Around the world, last-mile delivery volumes are up, but will the trend last? Find out what the future holds for home delivery in this article. 

Sinds het begin van de COVID-19-pandemie is het aantal last-mile leveringen over de hele wereld gestegen. Supply chain-analisten, lokale en internationale bezorgdiensten rapporteren recordstijgingen in het leveringsvolume. De wereld verschuift naar een leveringsmodel tot aan de deur. Zal de trend naar thuisbezorging de pandemie overleven? Wat brengt de toekomst voor last-mile leveringen?

Last-mile delivery volumes are higher than ever. Will it last? 

Het aantal Last-Mile leveringen zijn groter dan ooit! Is dit blijvend?

Whether your company offers home delivery as a primary service or as an added value for your customers, the quality of your delivery service will affect your bottom line. Meeting or exceeding your customers’ last-mile delivery expectations will keep them coming back and, ideally, prompt them to leave positive reviews that encourage new customers to give your business a try. On the other hand, a negative delivery experience can cost you the receiving customer’s business and that of their family and friends.

Of je bedrijf nu thuisbezorging aanbiedt als primaire service of als toegevoegde waarde voor klanten, de kwaliteit van je bezorgservice beïnvloedt de bedrijfsresultaten. Als je aan de verwachtingen van klanten voldoet of deze zelfs overtreft, blijven ze terugkomen. Idealiter worden deze klanten gevraagd om positieve beoordelingen achter te laten die nieuwe klanten aanmoedigen om ook voor jouw bedrijf te kiezen. Een negatieve bezorgervaring kan ertoe leiden dat de ontvangende klant en diens familie en vrienden niet meer voor jouw bedrijf kiezen. In dit artikel lees je vier van de grootste redenen waarom je klanten weggaan én de stappen die je kunt nemen om klanten tevreden te houden.

In this article, you’ll discover four of the top delivery dislikes that can drive your customers away and the steps you can take to keep your delivery customers happy.

In dit artikel ontdek de vier grootste klachten van bezorging die je klanten wegjagen en de stappen die je kunt nemen om je klanten tevreden te houden.

pexels-karolina-grabowska-4506212-compressed

Your customers’ delivery experience can prompt them to recommend your business to a friend or never shop with you again. Find out what you can do to keep your delivery customers happy.

De bezorgervaring van je klanten kan hen ertoe aanzetten je bedrijf aan een vriend aan te bevelen of nooit meer bij je te winkelen. Ontdek wat je kan doen om je klanten tevreden te houden.

Common last-mile delivery complaints and how to prevent them

Veelvoorkomende klachten over last-mile leveringen en hoe je ze voorkomt 

Google Maps is a well-established route planning tool. It is used by people all over the world to plan trips, locate stores and businesses, get a look at where they are going before they start a journey, and to figure out where they are along the way. One of the world’s leading map apps, Google Maps uses its deep pool of locational and other data to provide detailed results for web and mobile users. The app can even help travelers select the shortest route between two locations, calculate estimated travel times, and avoid traffic congestion.

Some delivery teams use Google Maps to plan their local routes. But is Google Maps the right choice for your business?

In this article, you’ll find step-by-step instructions for how to use Google Maps to plan last-mile deliveries. We’ll also dig into why Google Maps might not deliver everything you need when it comes to managing your delivery routes efficiently.

moran-Ky9JHrdvb1o-unsplash-min (1)-compressed

Your step-by-step instructions for how to use Google Maps to plan a multi-stop delivery route. Plus, what Google Maps doesn’t deliver.

Can I plan a multiple-stop delivery route using Google Maps?

Why do you need delivery management software?

In the current market, not having an efficient, reliable and fast delivery service will invariably mean frustrated customers and, very likely, an overburdened fleet. Using a paper system slows your operation down and creates backlog by inefficiency. Not being able to update drivers or customers as changes occur is a good way to lose business. If there is one factor that could take your delivery operations to the next level, it’s choosing the best delivery management software for your needs.

In de huidige markt zal het ontbreken van een efficiënte, betrouwbare en snelle bezorgservice leiden tot gefrustreerde klanten en, zeer waarschijnlijk, overbelaste bezorgers. Het gebruik van een systeem op basis van papierwerk vertraagt de bedrijfsvoering en creëert een achterstand door inefficiëntie. Het niet kunnen bijwerken van chauffeurs of klanten als er wijzigingen optreden, is een reden voor het verlies van klanten. Als er één factor is die bezorgactiviteiten naar een hoger niveau kan tillen, dan is het wel het kiezen van de beste bezorgsoftware voor jouw bedrijf en bijbehorende behoeften.

header1200

If there is one factor that could take your delivery operations to the next level, it’s choosing the best delivery management software for your needs.

Als er één factor is die uw bezorgactiviteiten naar een hoger niveau kan tillen, dan is het wel het kiezen van de beste bezorgsoftware voor jouw behoeften.

Delivery management software - why you need it and what it can do for you

Bezorgsoftware - waarom je het nodig hebt en wat het voor jou kan doen

Customer expectations are high when ordering online these days. Delivery windows spanning the whole day don't suffice anymore, especially with same- or next day deliveries being an option. So how can you offer convenient delivery time windows that are short and convenient to your customer without burdening your fleet? 

routetitan

Customer expectations are high when ordering online these days. Delivery windows spanning the whole day don't suffice anymore, especially with same- or next day deliveries being an option. So how can you offer convenient delivery time windows that are short and convenient to your customer without burdening your fleet?

How to offer convenient delivery time windows without burdening your fleet

With the exponential growth of online shopping and thereby delivery services, businesses have had to rethink their strategy on meeting climate change goals. Increasing pressure from regulatory bodies and consumers themselves, as well as a desire to improve brand image and connection to customers, has meant that the big players are making lasting changes in their strategies to save the planet. With the popularization of electrical vehicles (EV’s), some of the major brands, both on the sales and delivery sides, have committed to converting their fleets to electrical vehicles over the next few decades.

vehicles_electric

Major brands are investing in new electric delivery vehicles, not only as a way to meet climate change targets but with EV’s producing cost savings and maintenance efficiencies when compared to Diesel trucks, it’s becoming a necessity rather than an option. The future of EV’s for delivery looks bright with exciting innovation in design and the facilitation of charging stations and networks.

Electric delivery trucks. Which brands are going electric and why?

As much of the world shelters in place and consumers embrace the convenience of at-home deliveries, delivery services are in high demand. But does this uptick in final-mile deliveries mean higher profits for businesses who meet this demand? Not necessarily. Meeting consumers’ expectations for fast and free delivery is putting the squeeze on carrier and retailer profits. 

How can today’s carriers protect their margins without losing market share? Route optimization apps offer a fast path to cost savings and increased revenue. 

Sources cited:

how-improve-margins (1)

Delivery services of all sizes can achieve cost savings by using route optimization apps. Is this an affordable solution to help your business deal with increased demand and rising customer expectations and still make a profit?

How route optimization can increase your margins

Today’s consumers have high expectations when it comes to last-mile deliveries. Whether they are ordering online or from a local business, customers expect fast, cheap, and trackable deliveries. How did we get here? Some blame the Amazon Effect. Over more than 2  decades, Amazon has grown into an ecommerce industry juggernaut. 

The company founded by Jeff Bezos as an online bookstore is now not only one of the world’s top sellers of consumer goods but also a global logistics leader. Along the way, the brand has set the pace when it comes to delivering customer service. Discover the details of how we got here and how your business can compete in this article.

Sources cited: 

amazon-hub

Where Amazon goes, the ecommerce industry follows. Its dominance as a global seller and shipper of goods influences consumers’ expectations regarding delivery speed, cost, and transparency. Find out how your last-mile delivery business can withstand Amazon Effect. 

How Amazon raised the bar on consumer delivery expectations

Six years ago, most retailers were still picking online orders using paper pick lists. E-commerce was not what it is today: next-day delivery somewhere between 09:00 and 18:00 was totally fine for consumers. Today, things are different. 

photo-1493135637657-c2411b3497ad

From in-store picking to last-mile delivery: our journey

For any business providing goods, delivery management is one of the last and arguably most important steps in the supply chain and customer satisfaction journey. Not being able to get the product to the customer in a way that feels transparent and speedy to them, is no longer an option in today’s market.

What is delivery management?

Throughout the lockdown restrictions imposed worldwide during the Covid-19 crisis, the work of delivery drivers has become more important than ever before. We all found ourselves to be thankful for their hard work.

Tijdens de wereldwijde lockdown-beperkingen die tijdens de Covid-19-crisis werden opgelegd, was het werk van bezorgers belangrijker dan ooit tevoren. We waren allemaal dankbaar voor hun harde werk.

However, the pressure on these men and women grew as well, as customers still demanded fast and accurate deliveries. Are we reaching the limits of what is capable?

De druk op deze mensen nam echter ook toe, omdat klanten nog steeds vroegen om snelle en accurate leveringen. Bereiken we inmiddels de limieten van wat modelijk is?

photo_you've_got_mail

Have we reached the limits of last-mile delivery?

Hebben we alle mogelijkheden van last-mile delivery al ontdekt?

Find the latest industry trends, logistics insights, and business strategies to help you run a successful delivery business.

Receive the latest delivery industry news, straight to your inbox.

More posts