Have we reached the limits of last-mile delivery?

Throughout the lockdown restrictions imposed worldwide during the Covid-19 crisis, the work of delivery drivers has become more important than ever before. We all found ourselves to be thankful for their hard work.
However, the pressure on these men and women grew as well, as customers still demanded fast and accurate deliveries. Are we reaching the limits of what is capable?
Anna Tsaturyan

Anna Tsaturyan

June 22, 2020

In 2020, an estimated 2 billion people will buy something online. With this, the expectations of consumers are soaring as well. Consumers want to be able to track every step of the delivery process. A large time-window is no longer acceptable; in the morning, customers expect to receive a 15 or 30-minute time slot of when the courier will arrive.

Planning a route of 50-80 stops and having to take into account strict time-windows and capacity constraints is an immense challenge. And if that’s not enough, we also see other challenges arise: the city itself is changing.

More and more urban planners are looking for ways to make inner cities and suburbs less accessible to vans and small trucks, by new ways of designing cities and by imposing restrictions on vehicles with high emissions.

So how do you make sure that you continue to satisfy your customers with all the challenges that you are facing?

Using technology to overcome last-mile delivery challenges

Routetitan was born from the idea that technology represents a fundamental part of last-mile logistics, enabling it to become more agile and customer-centric. Our proprietary software attracted great interest from major retailers and logistics companies.

That is why we built a powerful yet flexible solution that enables businesses of all sizes to keep pace with the demands for ever-faster delivery and more insight.

With Routetitan, you can plan routes within seconds rather than hours, taking into account time-window-, vehicle- and capacity constraints. The platform adapts to all kinds of real-time situations, reroutes stops if necessary, and provides customers with the latest information.

All from within the cloud, making it available for everyone who delivers parcels, meals, flowers, or any other type of goods: whether you are an independent courier or a multinational logistics company with thousands of vehicles on the road each day.

We’ve started this blog because we want to talk about the ever-changing world of last-mile delivery and share with you the ways we are trying to solve the last-mile delivery problem so that we avoid reaching the limits. If you would like to receive this weblog in your mail, please subscribe.

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